Quality Home Care
We believe you deserve the very best care available. High quality care means you will always be met with compassionate professionals who are highly trained and experienced in helping clients with safety and comfort.
Service for All
We help anyone at any age. All of us, at some point, find ourselves in need of assistance for our own care or for the care of a loved one. Infant or senior, we will create a plan and provide the staff to fit your needs.
Click tabs on left for more information on services
1. Recovery Care
TLC Muskoka Home Health Care team can help you on your road to recovery. Whether it is an illness, post surgery or a broken leg, our healthcare professionals can take care of your medical and assistive needs.
Shopping
Escorting to Appointments
Housekeeping
Personal Care
Meal Preparation
Nursing Services
2. Personal Care
A trained PSW will assist you with all your personal care.
3. Home Support
Full home support for housekeeping, laundry, shopping or meal preparation.
Our Registered Nurses are available to take care of your medical needs. Our qualified staff can consult with you on health and wellness issues, perform home assessments and act as advocates on your behalf. We can direct you to resources in the community and support agencies.
Our nursing services include:
medication assistance
prenatal
postnatal
ostomy care
diabetic care
wound care
continence care
Respite care can cover services for family members who require short term services due to illness or fatigue.
Our full range of assistive services is available for a short duration to provide caregiver relief.
Whether you provide the ride or we do, the TLC Team will get you where you need to go. We can escort you to events or doctor’s appointments or shopping.
TLC Muskoka can provide support to those transitioning from home to assisted living residences or from assisted living to long term care. From providing resources to help make the decision to extra care while transitioning our team can make the move a little easier.
Wellness checks offer peace of mind to you and your loved ones. Our TLC staff will regularly contact you, either by phone or in person, to ensure your safety and security.
TLC Muskoka has implemented procedures to ensure the safety of both our clients and staff during the SARS-CoV-2 (Covid 19) pandemic.
We require both staff and clients to be fully vaccinated.
Personal Protective Equipment (PPE) is used when required. PPE includes masks, gloves and sanitizer.
Our staff are required to take weekly Rapid Tests.
The Process
We are Committed to Reduce Paper - click the plus sign to read how!
TLC Healthcare is committed to becoming a paperless business to improve efficiency, not to mention be kinder to our planet!
We use a digital signing system for documents requiring signature including contracts. Zoho Sign is a service that lets you digitally sign and verify legally binding documents without the hassles of transporting paper documents. It is quick, easy, and works from any location and on any device. You do not require an account to sign these documents and a copy will be automatically emailed.
Invoices can be emailed to the approved payer and payments can be made online either with a credit card or Etransfers.
Our scheduling and time recording also use digital technology. Our staff clock in and clock out at your location either with their own smartphone mobile app or make a toll-free call even if there is no cell service. This system ensures you pay for time served.
Clients also have the option of viewing their schedule and recorded comments online through a dedicated, secure web portal.
For clients without computer access, TLC still retains the capability to provide you with paper documentation and regular mail!
Why we have a minimum service time for rural clients
For rural clients, TLC Home Care does have a minimum service time of 3 hours. The reason is so we can provide a dedicated team of Home Support staff who will meet all your needs. TLC does not charge for travel time.